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Whenever you have a question or need help, just give us a call!

  • 1-800 ROYAL 5-3 (1-800-769-2553)

Our dedicated, bilingual customer service representatives are available 24/7 and can take care of all your banking needs for both RBC Bank and RBC Royal Bank accounts. They can not only help you open an account, but can also offer financial guidance, answer questions and address any concerns you may have!

And, our representatives have access to translators for other languages beyond English and French.

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If you are an RBC Bank client...

...and have access to RBC Bank Online Banking, sign in and send us a secure message.

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If you are not an RBC Bank client...

...and don’t have access to RBC Bank Online Banking, fill out the form below to send us your question or general inquiry. We will respond to your message within 48 hours, excluding weekends and all U.S. legal holidays. Please be advised that any information sent through this form is not considered secure* and privacy cannot be ensured. Therefore, we ask that you not include any confidential information such as passwords, bank account numbers, credit card numbers, or other account details.

* Required Information

Please limit your comments to 500 characters (including spaces).

* Regular, unencrypted email is not secure. Never include personal or confidential information in a regular email. To discuss your personal information with us safely, send us a message via the RBC Bank Online Banking message center, or contact us by phone at 1-800-769-2553.

RBC Bank will never ask you to provide, confirm or verify personal, login or account information through regular email or ask you to sign in to any online service. If you receive an email of this type, that appears to be from RBC Bank, please forward it to and then delete it. For more information please visit Email and Website Fraud.

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†† © 2014 The PNC Financial Services Group, Inc. All rights reserved. PNC Bank, National Association. Member FDIC.


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Find an ATM Near You!

Use your RBC Bank Visa
Debit card at any of the more  than 7,300 PNC Bank ATMs!††