Wherever you are, access your account information, transfer funds, and more.

Our Automated Telephone Banking is free¹, quick, and convenient – just what a cross-border lifestyle calls for. Simply use your phone to access and manage your U.S. and Canadian accounts.

With Automated Telephone Banking, you can:

  • Check balances and search for specific transactions
  • Transfer funds instantly² between your U.S. accounts (cross-border money transfers can be completed in Online Banking)
  • Get credit card, loan, or line of credit information – balances, interest paid, and available credit
  • Report a lost or stolen debit or credit card
  • Reset your debit card PIN
  • Initiate stop payments
  • Activate your RBC Bank debit or credit card
  • Order checks or get your order status
  • Review your certificate of deposit (CD) maturity date and term

Enrolling is easy!

Just sign in to RBC Bank Online Banking, click Customer Service, and choose My Profile & Preferences. Click Telephone Banking Preferences to create your secure telephone banking PIN and authentication word.

Not an Online Banking user? No problem!

Simply call 1-800 ROYAL 5-3 (1-800-769-2553), and one of our RBC Bank Advisors will help you complete your Automated Telephone Banking enrollment.